A Casualty of the Gig Economy: My Life in the Brave New Workplace

A lot is written about the trendy, flexible perks of the gig economy. Sure, it can be “liberating,” if you have a husband or wife who is a high-powered lawyer or doctor and you can “gig” with abandon between sessions of binge-watching “Orange is the New Black,” but for those of us in single-income households, these new “alternative work arrangements” are nothing short of a nightmare that keeps us on the constant brink of financial disaster.

The gig economy is even harder on people over 50; we’re less likely to be able to slide into consecutive contract positions as effortlessly as workers who are in their 20s or 30s.

Last week, my latest “gig” ended prematurely, because the multi-billion dollar medical device company that had hired me just three months earlier decided to dump all the contractors in my business unit. This was the “first wave” of their third reorg in six months.

This was supposed to be a one year assignment…so much for honoring our contract. I didn’t see this one coming, because several managers had sent my manager unsolicited compliments about my work and I really liked it there.

I actually thought I had a shot of staying on and eventually becoming an FTE (full-time employee). My hiring manager even dangled that possibility during my interview. Huh…foolish mortal. At the end of the day, I was just another anonymous blip on some overcompensated executive’s spreadsheet.

Health care or wealth care?

This scenario was déjà vu all over again for me; the gig I had before this one — this time with a multi-million dollar health care system that is owned by a multi-billion dollar global chemical company (chew on that alliance for a while) — ended exactly the same way after only four months. Again, I was told this was a one year assignment, and again, I was caught under the wheels of a budget-cutting reorg.

It’s not just small- or medium-sized budget-conscious businesses that treat their workforce like the girlfriend they like to sleep with but will never marry, its billion dollar health care conglomerates, and equally flush Wall Street and Silicon Valley mega-employers.

If they can’t afford to hire people at a decent wage and provide benefits, who can? Of course they can; they just don’t. And they have our government’s blessing to treat us like disposable napkins…wipe and toss.

After a lifetime of steady, salaried middle-management employment, it’s hard to find yourself unprotected as an independent contractor. Gone are jobs that pay a living wage that increase with time for work well done, humane work hours, job security, health insurance, pensions and other traditional benefits.

We no longer have rights or unions to protect us and keep us steadily employed. In fact, the globalist-owned media has been waging a successful propaganda campaign to demonize unions for years, while our politicians (beginning with Ronald Reagan) have been simultaneously gutting the rights of unions and union members.

This is a tragedy, especially since gig workers can go weeks (or months) without work and we live in fear of getting sick or injured, because if we can’t work, we can’t earn money. Frankly, I could use a strong union right about now.

And when we do find work, it’s usually through temp agencies we’ve never heard of (some are offshore). They place us and pay us (while taking a piece of every hour we work). All we can do is hope that, since they have our social security number and all of our proprietary information, that they don’t sell our identity to some cyber criminal or exploit it themselves.

What’s to stop them? I’m not aware of any protections in place. Again, this is not a priority for our “representatives” in government.

The curse of NAFTA

The table was set for our growing transient workforce with the passage of NAFTA (the North American Free Trade Agreement). We have Bill, and yes, Hillary Clinton to thank for this travesty. NAFTA gave greedy corporate chieftains access to unlimited cheap, offshore labor and officially placed the middle class American worker on the extinction list.

The post-NAFTA war against the middle class began when companies started getting rid of our pensions; phase two involved outsourcing tech support and customer service to countries that provided cheap offshore labor for U.S.-based companies.

Eventually, with the assistance of bought-off members of Congress, greedy corporate titans started bringing in foreign workers through H1-B visas. The rationale was that there weren’t enough qualified people in this country to fill the many “jobs” they were creating.

This is a lie, as the recent Disney IT employee fiasco proves (they let go of their U.S. IT team, imported foreign workers to fill the positions at lower wages, and forced the displaced workers to train their replacements or forfeit their severance packages).

Other companies have, and continue, to follow Disney’s example. Mainstream media has (surprisingly) covered this issue, and still not a peep from Congress or Obama.

Elizabeth Warren did recently mention the need to address this issue, but to date, she hasn’t introduced any legislation to remedy the situation, so who cares what she thinks? She’s paid to fix these things. So, get to steppin’ Betty.

To make things worse, our taxes are used to provide these companies with subsidies. So, essentially, we’re paying for our own funeral.

More than half of all jobs created since 1995 were non-standard jobs, which include part-time workers, contract workers or self-employed people, according to a report published in May 2015 by the Organization for Economic Cooperation and Development (OECD).

While our politicians hammer us with wedge issues like gun control, whine endlessly about the “humanitarian” need to let in an an endless stream of unvetted refugees and pat themselves on the the back for enforcing the “Dreamer Act,” they ignore the plight of their constituents, the  American worker.

The American middle class is dying, and while Congress and Obama administer the last rites, it’s becoming obvious that there won’t be anyone left to attend the funeral.

At my most recent “gig,” I worked with some people who had been employed for anywhere from six to 18 years. The only three people “hired” within the past year, including me, were contractors…not one FTE.

One of the “vested” employees often griped about the threat of her bonus being sub-par this year. She knew that I had a solid career as a salaried management employee until recently and that, despite being good at my job, I couldn’t find a similar role in this economy.

She sympathized with my circumstances, but I could tell she didn’t think she was at risk of experiencing a similar fate…after all, what happened to me only happened to “other” people, not her. I wish I could tell her that she’s right, but I know better. The reality is that if we all don’t push our representative to fix this now, my gig worker misery will have a whole lotta company soon.

Carly Fiorina: From HP Board Meetings to Iowa Bored Meetings

Carly Fiorina’s hapless bid for the presidency should serve as a warning to all self-important corporate executives: Your hubris may not play in Peoria…or Des Moines, Iowa. The exception, of course, is Donald Trump…but then again, Trump didn’t need to slide on his belly, kneecapping smarter coworkers out of his way on his climb to the top; his daddy handed him a successful real estate empire.Carly Fiorina's Presidential Run

After making her mark at AT&T by plowing through a (probably small) crowd of female wannabe executives (from secretary to CEO!!!), Carly Fiorina was tapped to lead Hewlett-Packard (HP) in 1999. Her bipolar self-importance, coupled with her intense, ferret-like gaze, allowed her to become an extremely well-compensated poster girl for diversity in the tech industry. How cool was she to head a company in an industry dominated by men?

Six short years and many bad (often heartless) decisions later (the Compaq acquisition and her penchant for outsourcing everyone and everything top the list), she flushed away 50 percent of the company’s value and 30,000 jobs. In the end, Carly’s greatest achievement at HP was her resignation; the stock shot up 7 percent when she announced she was leaving the company.

This former tech “mogul” didn’t even have the common sense to purchase her own domain name. Instead, one of the many former HP workers that she displaced snatched up carlyfiorina.org and used the site to mock Carly and expose the extent of her relentless need to destroy jobs…in her own words. For example, after being asked how she would handle the layoffs at HP if she had to do it again, she replied: “I would have done them all faster.” O-kay.

Carly has been running for office (and losing) ever since, trying to regain a large canvas on which to paint her human carnage. Such pluck is admired by corporate board members who love putting tenacious, self-centered people in charge of companies…people who don’t mind getting a little (or a lot of) blood on their hands to achieve “economies of scale,” but in the real world, people like Carly are rightly shunned for being the psychopaths that they are.

After a career of failure, scandal, and a complete lack of empathy for the people whose lives she carelessly destroyed as HP’s CEO, politics beckoned. As a former corporate CEO, she didn’t feel the need to start at the bottom, so she ran for senator of California against the Yoda of female politicians, Barbara Boxer (who quickly schooled the “secretary-to-CEO” upstart). And now she wants to fail up to president and become the Republican Party’s Hillary Clinton. Such hubris. The Onion humorously captured her delusional aspirations, as only they can.

I suppose it’s easy to think you’re the cat’s pajamas when you spend years addressing a captive audience of employees who applaud and laugh at your bad jokes at town hall meetings. Still, there’s a big difference between addressing an audience of employees who depend on your approval to keep their jobs and addressing American voters, such as those at the Iowa caucuses this week, who you have to depend on to get the job.

Like all bipolar CEOs, when she does face rejection, she folds like a cheap suit. After a poor showing at the Iowa caucuses, she skipped town and her own party. No need to thank the few people who worked on her behalf; it was time to move on and be a world leader pretend at the next stop on the campaign trail…the New Hampshire primary.

Carly, like Hillary Clinton, are examples of what is wrong with too many women who achieve power. As a woman myself, I have to admit that I preferred working for men. Many of the women I worked for who had high aspirations viewed me as a threat (even though I never shared their C-suite aspirations) and felt it necessary to neutralize my contributions or even to take credit for my occasional good ideas. I can honestly say that I have inadvertently helped a lot of these women move up that coveted ladder without so much as a thank you from them.

I wish I could say that all women leaders are wise, gentle souls who have an innate desire to better the world and nurture the growth and development of other women, but that hasn’t been my experience. I can’t imagine what Carly did to her female coworkers during her meteoric rise up the corporate ladder at AT&T.

On some level, you have to blame the environment…with so few opportunities for women to break through the glass ceiling, I can see how an ambitious woman can turn into a psychopath trying to squeeze through the eye of the needle of achievement. Still, until we can level the corporate and political playing fields and the Lady Macbeth syndrome becomes the exception and not the rule, voters (and employees) need to proceed with caution.

This is the problem I have with identity politics. I’d love to see a woman become president (I wish Elizabeth Warren had decided to run), but I don’t support voting for a powerful woman just because she’s a woman. Hillary Clinton and Carly Fiorina are flawed, power-hungry, mentally ill women. And the reality is that after a life time of stepping on other women to get ahead, well…they don’t like other women, so why give them your vote, ladies? Neither would make a suitable first female president and it troubles me that so many women are blinded by ovaries wrapped in a power suit.

While it’s easy to single out Fiorina as a narcissistic, psychotic product of corporate dysfunction, the reality is that C-suites at companies nationwide are filled with Carly Fiorinas and even more bipolar or psychologically damaged men.

I wonder how different the corporate landscape would be if leaders were selected by employees, instead of by corporate board members who see personnel as “human resources.” A little more humility and a lot less hubris in leadership would be appreciated.

Psychic Ability: The Best Skill a Freelancer Can Have

Being a freelancer these days has a lot of perks: you make your own work schedule and you can work from the comfort of your home, thus you can avoid messy office politics, getting stuck in commuter traffic and blowing your ever-shrinking “gig economy” earnings on a “business casual” wardrobe and workplace lunches.

Sure, there are some challenges to freelancing, like convincing clients that your rates are reasonable while they plead poverty or hide behind budget cuts, or getting them to pay you on time (or at all), or having to diplomatically push back on their requests for additional revisions or input that they don’t feel they should have to pay extra for.

Still, the biggest challenge I’ve found as a freelancer is my lack of psychic ability.

If you’re a freelancer, you may have noticed that your clients tend to fall into two categories:

  • Small businesses that need to hire you because they don’t have the in-house talent to do what you do (e.g., marketing, Web development, etc.).
  • Middle managers in mid- to large-size companies that have downsized their marketing or IT departments into oblivion who need you to help them get the work done (without having to offer you a steady salary or benefits).

Champagne Dreams on a Spam Budget

Small business clients don’t like budgeting for anything outside of their company’s inventory, so when they reach the painful conclusion that they need to hire you to help increase their brand’s visibility, your biggest challenge is usually managing their expectations.

Even if you find yourself pricing their projects on the low end of your rate scale and they can only offer you a limited amount of work, some clients will expect your handiwork to deliver astounding results in record time.

This is when the fun starts. With some small business clients, you can expect one or both of the following outcomes:

(a) You will spend the next three months asking for your money.

(b) Your client will continue to ask/expect you to do more work outside of the scope of your original agreement until they feel they got an adequate return on their investment. Some of us foolishly keep feeding this beast in the hope that someday these clients will actually pay us for the original work.

If you were psychic, you could avoid a lot of aggravation by knowing ahead of time who won’t pay you or who will likely run you into the ground making you “earn” your money.

I May Not Know What I Want…But I Know What I Don’t Want

Sometimes it’s easier to work with mid- or large-size businesses, because the  manager who hires you is more likely to process your invoice…unless they are so overworked that they keep forgetting to do so (which happens more often than is acceptable). Still, as long as they have the budget, you’re not likely to get any push-back or experience unreasonable haggling.

The biggest challenge of freelancing for larger companies is that the mid-level managers who tend to hire you are so overworked that even though they desperately need your help, they often don’t have the time to provide you with what you need to do the job right.

As their hired gun, you’re priority No. 59 on their long to-do lists…way below assisting their VPs and other important business stakeholders, planning the company United Way drive, booking their vacations, arranging their bimonthly date nights with their spouses, finding babysitters for their children or getting their dogs groomed.

Sometimes these clients don’t even know what they’re asking for, while other times all they know is what they don’t want. And woe to the freelancer who receives limited guidance and inadvertently submits what they don’t want.

These clients expect you to have the skill to write or develop exactly what they would, if they only had the time. So what if they’ve had months or years to become well-acquainted with their company’s business objectives, and to attend company-sponsored training and meetings on a regular basis when you haven’t? You oughta know what they’re looking for, anyway, dammit!

The Phantom Lucrative Project

Another potential pitfall of being hired by a large company is one I call “the phantom lucrative project.” A typical scenario involves you blocking out weeks to do a job after being hired by a large, reputable company. Sometimes, you’ll be so happy you got the gig that you’ll celebrate by going on a shopping spree for laptops, patio furniture…or food, if things have been tight for you financially of late.

Then, you hear nothing more from them. When you contact your client, you are given excuses as to why the project is being delayed (e.g., they were on vacation, the project still needs approvals that your client wasn’t aware weren’t in place when he or she hired you, etc.).

The fact that you turned down smaller projects to work on their mega-project doesn’t resonate with them. After all, these people get paid even when they’re working on their tans in Cabo.

Sometimes, if you’re really lucky, you’ll wait for weeks to start the project only to be told that it’s been canceled (again, for any number of reasons from budget cuts, to the need to move resources to a more important project, or the project has been mothballed so long it’s actually now irrelevant…or the sponsor was terminated).

Having the psychic intuition to avoid these phantom projects would help keep you that much further away from financial ruin.

Having a pay-or-play deal in place would also help. Unfortunately, unless you have a waiting list of clients or you’re regularly profiled by the top trade media in your field, that ship won’t sail. Your prospective client will just move on to another freelancer who will agree to grant the company the option of leaving them hanging without compensation. Ah, the joys of working in the “gig economy.”

Since I wasn’t born with psychic ability, I’ve decided that the best gift I can receive this Christmas is a crystal ball that can offset my psychic shortcomings…or better yet, a winning mega-jackpot lottery ticket that would get me out from under the freelancer-client bus for good.

Smart CEOs Know That Paid Time Off + Good Wages = Growth

They say you can catch more flies with honey than with vinegar (although no one has ever explained why you’d want to). Apparently, you can also catch more revenue if you treat your employees like honeys.

Numerous studies have shown that fairly compensated workers are more loyal to their employers and more committed to growing their business. Research also shows that workers who are given, and encouraged to take, paid time off are more productive and enjoy better physical and mental health.

So, why are so many 21st century decision-makers hell bent on grinding their workers into pulp 24/7 at the lowest possible wage, stripping them of pensions and benefits, and outsourcing anyone they can? Did the “Successful CEO” handbook go out of print before an e-book could be produced?

Fortunately, there are a few visionary CEOs who get it, and they are reaping the financial rewards. Richard Branson tops the small, yet inspiring list.

Branson is not only reaching for the stars with Virgin Galactic, but he is a star to his employees. In a recent Inc. interview, Branson said you should “put your staff first, your customers second, and your shareholders third,” and his actions support these words. Branson’s latest act of employee generosity is to give new “Virgin” mothers and fathers up to a year of paid leave.

So, while most corporate leaders are “lowering admin costs” and dodging angry, unmotivated workers and frustrated shareholders, Branson is high-fiving his happy staffers and getting ready to fly to outer space…thanks to the buckets of money his motivated employees help him earn.

Then there’s Dan Price, CEO of Gravity Payments. This generous leader decided to raise the minimum annual salary of all 70 of his employees to $70,000 a year (nearly doubling the salary of many). Price bankrolled the move with three-quarters of the company’s profits and by cutting his own salary from $1 million per year to $70,000. He won’t give himself a raise until profits allow him to increase it.

Price would get along swimmingly with Centro CEO Shawn Riegsecker. His company offers employees with four years of service three-week paid sabbaticals. After taking a rejuvenating sabbatical, Riegsecker had an epiphany that his employees (and Centro) would benefit from enjoying a similar experience. Centro employees also get 10 “Ferris Bueller” days— they can take these vacation days for any reason.

Is Centro’s generous vacation/sabbatical policy hurting their bottom line? Actually, no. The ad software agency employs 600 people and enjoys continuous, impressive revenue growth.

Branson, Price, and Riegsecker aren’t just nice guys, they are good businessmen. As Riegsecker explains it: “I firmly believe that we’re moving in the world to a place where focusing on the happiness, health, well-being, and fulfillment of your employees is the number one determinant of success.”

True enough, especially when you consider that we have ample evidence that the “penny wise, pound foolish” business model is nothing more than economic cannibalism. Eventually, it eats everyone, even those at the top. At some point, CEOs of U.S.-based companies have to invest in their employees, so we can build a healthy, productive workforce that has money to spend.

In the interim, in the name of consistency, the reorganization/outsourcing junkies at the top of the corporate food chain should apply their “reorganization” plans across the board; not just to lower wage earners.

Since one of them is worth hundreds or more of us, their final act of corporate efficiency should be to outsource themselves in favor of cost-effective, innovative executives. And maybe, if we’re lucky, they will be replaced by leaders who follow Branson, Price or Riegsecker’s recipe for growth and enterprise-wide satisfaction.

Corporate America Sees 50 as the New 65

If you’re over 50 and feeling your age, don’t look to Corporate America for validation; corporations these days seems to think you should quietly head to the white collar glue factory when you reach the half-century mark.

Today, long-term unemployed 50-somethings often find that reemployment is as elusive as finding a male Kardashian. Those of us who were born in the mid-60s are particularly vulnerable in this Great (lingering) Recession, even when we can find work.

According to an AARP Public Policy Institute survey, almost half of the respondents between the ages of 45 and 61 said they were earning less than they used to earn. Many also have limited or no benefits and are underemployed (working part-time).

Wedged between baby boomers and millennials, late boomers/early generation Xers who reach their 50s are being squeezed like an inconsequential economic zit. Despite our skills and professional maturity, few companies value what we offer enough to retain or hire us.

Thank God we’re a tough bunch. After all, we came of age after the boomers born in the 40s and 50s. With popular 80s mantras like “greed is good” and “the one with the most toys wins,” we knew right away that we had our work cut out for us…pun intended.

My boss at my first job out of college was a personable boomer dude who always praised my work. He dutifully gave me a raise each year; albeit a smallish one for the time, and he always apologized that he couldn’t give me more. Since we worked for a not-for-profit trade association, I never questioned his sincerity.

When he left for a cushier VP role at another company and I finally saw the budget (he never let me see it), I learned that we got PLENTY of money for raises each year; he just chose to keep most of the money for himself. Variations of this theme would pop up frequently throughout my career.

The “me generation” is STILL parked at the top of the corporate food chain. Although many of them can afford to retire in comfort, they’ve made it clear that you’ll have to pry their leadership roles out of their cold, dead hands. Too bad, Gen X.

And then there are the millennials. I feel bad that they are saddled with hideously bloated student loans, I do. But hey, they’re still young, and because they were weaned on iPads, they have plenty of time to develop an app that they can sell to Facebook for a couple of billion dollars.

I have always been an early adopter of technology, but like everyone over 45, I often find that I have to prove I’m not a Luddite. Last year, I interviewed for a management position at a digital marketing firm. My third interview was a group interrogation by the company’s late boomer CEO and his team of 20-something executives.

During the interview, one of them asked to see my phone. I think he expected me to pull out a flip phone, like one of those Jitterbug phones with the big numbers our parents like. I didn’t like my chances at that point.

Surprisingly, I got the job, but alas, it was short-lived. I was given a desk in an open floor plan, surrounded by my young colleagues. When I asked one of them one day where the printer was, he looked at me like I had crawled out of Jurassic Park; they never printed anything, he said…and they didn’t have any pens, either. So, shoot me, I thought. And that’s just what they did.

Apparently, in lieu of decent benefits and wages, this company determined that the best way to keep their young workforce from going postal while working 60 hours a week was to hand out Nerf blaster guns. Was this done to discourage them from considering real guns? Maybe. After all, sixty hour work weeks will take their toll on you, even if you are young.

Several times a day, someone would start shooting and then all hell would break loose. I was getting nailed by Nerf bullets while I was writing or on an important call. After two weeks, I took my shattered nerves and walked out of that digital romper room for the last time.

I’m not saying that we shouldn’t feel bad for the boomers who ended up on the wrong end of a Bernie Madoff deal, or for millennials who are stuck in low-paying jobs with huge student loans. We know all about them. And that’s the point.

As the Pew Research Center recently found, Generation X is “America’s neglected middle child.” We used to be too young to assume lucrative leadership roles from the boomers, and now millennials think we’re too old.

So, what to do? If few want to buy what I’m selling, maybe it’s time for me to pimp my cats on YouTube. A funny video of a cat with OCD might help put me back in the black, right?

Disney Slips its U.S. Employees a M-I-C-K-E-Y

If your Mickey Mouse ears are burning, it’s probably because you heard that Disney just committed the ultimate act of corporate douchebaggery.

Yes, the Mickey Mouse Club has closed its doors to 250 of its tech workers at Walt Disney World in Orlando, Florida. No, their jobs weren’t eliminated; they have been replaced by contract workers imported by a company, HCL America, that helps U.S. companies hire cheap labor from overseas. HCL has been contracting with Disney since 2012.

The story doesn’t end there, though. According to the New York Times, the displaced U.S. workers were told to train their replacements; and if the new hires couldn’t perform their new duties after said training, the discharged employees would lose their severance pay and benefits.

The Times reports that 85,000 H-1B visas are issued in the U.S. each year, but it looks like that’s about to change. Companies like Microsoft, Facebook, and Google are lobbying to increase the number of visas issued, claiming that there aren’t enough “highly skilled” workers available to fill critical positions.

Well, since Disney just displaced a few hundred “highly skilled” tech workers, why not start there, Microsoft?

Too many of us have found ourselves on the losing end of an H-1B visa, often more than once. With Disney pushing the sweatshop envelope even further, it looks like things are about to get a lot worse.

Meanwhile, for those of us who are running out of financial and employment options, there’s only one thing left to do. We need fly to Mexico, walk across our wide open border, and pretend to be from another country. We may not be able to make as much money as we used to, but at least we can secure a nice, low-paying job and free healthcare (right, Obama?).

It’s a small world after all….