Job Applicants | Working Stiffed

The three biggest lies in the world are: “the check is in the mail,” “I’m from the government and I’m here to help” and when recruiters tell you “we’ll get back to you.”The dehumanizing recruiting practices that recruiters and/or human resources (HR) professionals employ these days are downright reptilian in nature. Now that the gig economy has produced an endless supply of desperate job seekers, job applicants are disposable.

Call me...maybe??? Not reptilian recruiters — Call me…maybe??? Don’t expect a response from a reptilian recruiter.

I addressed this unfortunate trend in my first post for this blog last year and it looks as if things have gotten even worse. It doesn’t matter if you do a preliminary phone interview or if you’re called back for multiple face-to-face interviews and are a runner-up for a position, the odds that a recruiter or HR contact will get back to you if you aren’t chosen for a job are slim to none. And don’t even think about asking for feedback as to why you weren’t hired; they can’t be bothered.

I had an experience with Deutsche Bank a while back that made my blood boil. Their recruiter found me on LinkedIn and, after a preliminary phone interview went well, I was asked to come in for a face-to-face interview with a handful of people who interacted with the position they sought to fill.

I was asked to come in two more times to meet more people and then…nothing…no call or email thanking me for my time and informing me that they hired someone else. After getting the big rush, I found myself getting the bum’s rush.

I emailed the recruiter weeks later and got a curt response saying that I didn’t get the job (which I already knew), and she completely ignored my request for feedback; I wanted to know why, after being brought in numerous times to meet an army of people, I wasn’t chosen.

That feedback can be helpful when interviewing for future positions. This was a courtesy that HR recruiters (back when they were known as personnel department staff) readily provided. Besides, I didn’t even apply for the job; they sought me out, so how dare they blow me off?

I went out of my way to accommodate them, despite the expense involved with multiple interviews (commuting, wardrobe, portfolio material, etc.). You can barely afford these expenses when you’re unemployed.

Return to sender: applicant unknown

More recently, I was contacted by a former employer who seemed eager to bring me back into the fold; I had had some success with the company a few years back and still had some friends there, so I was excited about the possibility of going back. After a phone interview that went well, the hiring manager seemed eager for me to come in the very next day for a face-to-face interview with his VP.

Inevitably, he couldn’t make it happen, because they were planning to leave on a two week tour of the company’s facilities the day after and they were super busy. I wasn’t surprised they couldn’t make the meeting happen, but I assumed we would reconnect when they returned.

It’s been five weeks and I’m still waiting. I sent the hiring manager a LinkedIn message more than a week ago and he hasn’t responded. I have no idea if they decided not to fill the job (it was a newly created position), or if someone internally didn’t want to rehire me or if they found someone cheaper. At this point, I guess I’ll never know.

This scenario plays out over and over. I’m at the point where I don’t trust any “good” interviews anymore. I’m not alone; my friends tell me they are experiencing this phenomena, as well. There’s simply no follow-through anymore. If you aren’t selected for a job, you’re expected to just vaporize, no questions asked.

You can get whiplash from this type of interaction. No wonder record numbers of people have stopped looking for work; who has the stomach for this type of abuse? When you lose your job and struggle to find work, you’re already operating with a diminished self-esteem. Being disposed of in such an inhumane manner can destroy what little mojo you have left.

A message to recruiters

Here’s the thing: it’s not okay. So what if you have hundreds of candidates to choose from? Your Applicant Tracking System (ATS) bots do most of the work for you, anyway. If you reach out to a handful of prospects and take up their time (and money) with phone, Skype or in-person interviews, your job doesn’t end if the hiring manager doesn’t choose them for the job.

Call or email them and let them know they didn’t get the job and, if possible, why. It’s not that hard to do, or time consuming…and it’s the right thing to do. Karma can be a bitch, you know. And in this gig economy, if this is how you roll, it’s highly likely that someday soon you will be the one waiting for a call or email that will never come.

We should have known we were in trouble when companies across America decided to re-brand personnel departments with the chillingly impersonal moniker, “human resources.” Seemingly overnight, employees morphed from living, breathing members of a company’s “family” or “team” to disposable “resources” or widgets. And it’s even worse for job applicants.

These days, unless a company wants to hire you, their HR department treats you like you were some drunk they picked up at a bar. They take you home, have their way with you, mutter “I’ll call you” as they push you out the door, and you never hear from them again.

When you’re out of work, it’s hard enough to muster up the mojo to shower, shave (if necessary), and get all cleaned up to go to an interview…or two…or three (if you’re lucky), especially when you’re so comfortable in your sweats and t-shirts for weeks on end between interviews. You know what I’m talking about.

Then there’s the time and consideration spent on selecting and submitting samples/evidence of your talent. Preparing for an interview (or multiple interviews) doesn’t just take time, it takes money many of us can’t spare (gas for your car, if you’re driving to an interview or carfare, and dry cleaning or purchasing interview suits/clothes).

So, when you’re done with the dog and pony show and they decide you didn’t make the cut, why don’t HR recruiters call or email you to let you know they hired someone else and to thank you for your time and interest? When did this professional courtesy become unnecessary?

What, they had a hot date with a PowerPoint presentation? They were distracted by the donuts in the break room? They needed to send out another useless United Way fundraising email to their underpaid employees? Are they all trying to hide the fact that they are more than functionally illiterate (although, this may be a likely reason)?

Like most of you, I’ve known and worked with my share of HR people and they don’t seem to be saddled with a lot to do.

And when they do appear busy, it usually comes at your expense. They tend to pull you away from your 50-hour work week for an URGENT meeting about the holiday party, or to set up a task force to determine whether the company should replace the Skittles in the vending machines with tofu chips.

Seriously, why can’t these people acknowledge the effort you made to audition for their company?

Sorry, HR people…there is no excuse. On behalf of unemployed people everywhere who wait for calls that will never come, and to acknowledge your autistic-like indifference to the plight of those of us who DARE to ping your email box with our resumes, I propose we re-brand your profession once again; let’s just call you social misfits what you are: person-null un-professionals.

What do you think, fellow working stiffs? What would you call these gatekeepers of corporate incompetence?

Tag: Job Applicants

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